YouTube TV has been in a weird spot on Roku for the past few months, with the app being removed from the store and only functional for current users. Now, we might be seeing some side effects of that as the latest Roku update seems to have broken YouTube TV, causing the service to freeze.
Users on Roku’s forums say that the latest Roku update has caused problems on the YouTube TV app, causing playback to regularly freeze every few minutes or even more often. The issue appears to affect both Roku players and Roku TVs from manufacturers such as TCL and Hisense.
The exact cause for this problem is unclear, but a common thread throughout appears to be a recent Roku OS update that hit devices in the past week or so. It was only on Friday, November 19 that users started reporting this behavior en masse. However, it could easily be a problem on Google’s end as well.
Google says on Twitter that it is working on a fix for this problem (h/t Review Geek).
Update: Roku has also confirmed it is aware of streaming app issues following the Roku OS 10.5 update. The company left an official reply on a thread where users were reporting similar freezing issues with other apps on Roku devices beyond just YouTube TV.
A common troubleshooting step for issues such as this would be to remove the YouTube TV channel from the Roku device and then reinstall it, but that’s not available as it stands today. Roku and YouTube are still feuding, which has left the YouTube TV app unavailable on the Roku Channel Store for months, with Google inserting a clever workaround in the standard YouTube app to keep the service available to new and old users. However, the standard YouTube app is due to be removed from Roku as of next month.
It’s unclear if the fix for this YouTube TV freeze issue needs to come from Google or from Roku. If the former, it may prove difficult if the fix requires a full app update, since the app is no longer in the Channel Store. In any case, we hope to see this issue patched up soon.
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